-My experience of being vaccinated-
We can’t ignore that the 3rd MCO has brought much PAIN (Pessimism, Anger, Insecurity and Negativity) to all of us, so much so that we find ourselves in a toxic soup. There is no blame here. The situation does warrant such a reaction. Our reaction is indeed predictable based on how we see things. This is the good news and this is also the bad news.
No one is at fault for not being able to see something that is meant to be transparent. We see through our situation because we are in it fully. The is no opportunity for us to step out and neutrally look at our situation from afar. More often than not it is due to practical reasons such as don’t know-how, not enough time, no support system to allow such a thing or simple an ecosystem that doesn’t allow or even worst perpetuate this habit in looking inward.
There are many ways for us to be able to step back, look neutrally at our situation and re-evaluate it. Besides a support system or ecosystem that allows it, one other potent facto to install this stepping back is having new experiences. This was exactly what happened to me recently when I went for my Covid 19 vaccination.
The whole experience was perspective-changing so much so that I left with a general sense of optimism and hope with a generous dash of gratefulness. These feelings are not only the direct result of the vaccine itself but a lot to do with the result of my experience of getting the vaccine.
Firstly the organization and management of the whole experience is not only smooth and well organised but was also pleasant at the same time.
Secondly, the mySejahtera apps is a gem and whoever was involved in developing it must be commended. It created the perfect support for the whole experience. Who says we don’t create great things?
Thirdly, the volunteers were well trained. They were pleasant, empathetic and caring. They see me as a human being who needed support and not as just a number. Who says we don’t have great customer service?
Fourthly, the volunteers were from all walks of life, age groups, profession, race etc. There were represent various branches of the civil service and security forces as well as civilians. Just name a variable, there will be a fit. They work side by side and know what needs to be done. The spirit of Muhibbah and professionalism does exist.
Fifth is the timing is spot on. I arrived at 9.20am for my 9.30am appointment and went through various stations with a 15 mins self-observation at the very end and left the centre at 10.30am. Who says Malaysians are always are sloppy when it comes to time and are always late?
Sixth, Malaysian can queue!!!!! Everyone was patient, courteous and followed instructions to the tee.
Seventh, the instructions were clear and not only the verbal instructions but also the signages and the AV instructions. Who says Malaysians don’t know how to give great instructions?
The eighth glimmer of positivity from the whole experience is the sense of pride that can be felt from everyone in the space; from the police officers outside directing the flow, to the volunteers manning the interviews and briefing, to the medical staff that administer the all-important dose, to the various personalities on the video screens and to the people that came to be vaccinated. This can be seen especially so at the exit with people helping each other to take photos of at the photo opportunity booths; everyone smiling and light.
These are the eight glimmer of optimism and hope that I badly need in this time of P.A.I.N.
I choose to step back and reassess my situation and count my blessings. This doesn’t mean I negate my situation or ignore or even dismiss it or even in denial of it. Actually, I am doing the opposite; I am embracing it fully. Just like cooking; salt and sugar go hand in hand to balance each other.
Let us not be unbalanced and only see and feel the P.A.I.N of situation we are in but also taper it and make it more realistic by also seeking, searching and celebrating those glimmer of optimism and hope in the P.A.I.N of things.
ps: oh yes! The vaccination is FOC. Who says nothing is for free?